- General Safety Note: This product is intended for indoor use only and is not a toy. Keep out of reach of young children (under 3 years) and away from open flames, heat sources, and direct sunlight. Handle gently, avoid exposure to moisture, and dispose of packaging responsibly.
If you are in the EU, our products are manufactured by Peddlex Digital Services in partnership with:
HONSON VENTURES LIMITED
3, Gnaftis House flat 102,
Mesa Geitonia, 4003,
Limassol, Cyprus
gpsr@honsonventures.com
SINDEN VENTURES LIMITED
Markou Evgenikou 11,
Mesa Geitonia 4002 Limassol, Cyprus
gpsr@sindenventures.com
Frequently Asked Questions (FAQ)
Do you accept order cancellations?
For physical products, you may cancel your order free of charge usually within the first 2 hours after placing the order. This window may seem very short, but please understand that every time we receive an order, the product is immediately prepared and produced with the help of our automated systems. Once we begin producing your item, cancellations are no longer accepted.
Do you offer refunds and exchanges?
For physical products, we will refund your purchase or replace the item if it's damaged or defective. If ever you experience this, please send pictures of the damaged product, and we will immediately process the replacement or the refund.
If you are not satisfied with your purchase, we offer a 30-day return window after delivery. Please note that we do not cover the cost of return shipping and the product must be returned in its original condition. And since we are based in Japan, you may need to send it to a Japan address that we specify in our message communication with you. Please also note that when you return a product, we will release the refund after you have provided us a proof of shipping with a tracking number.
Can I ask for a special discount if I order multiple products from your store?
Absolutely! Just send us a message about the products you want to buy and we'll give you a discount coupon specially made for you!